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Privacy and Data Protection Policy At Study Net, we value your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). By using our services, you consent to the collection, processing, and storage of your data solely for the purpose of enhancing your learning experience.

Transparency: We clearly explain how your data is collected, used, and shared.
Security: We implement robust measures to ensure your information is kept secure and confidential.
Control: You have full control over your data. You may request access, updates, or deletion of your information at any time.

For more details, please read our Privacy Policy or contact us at info@studynetug.com Thank you for trusting Study Net Uganda.

Privacy Policy for Study Net

Effective Date: 20th January 2025 Study Net Uganda (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect We may collect and process the following types of personal data: 1.1 Personal Information:

Name, email address, phone number, and other contact details.
User account details such as username and password.

1.2 Educational Information:

Course preferences, academic history, and learning progress.

1.3 Technical Information:

IP address, browser type, operating system, and device information.
Usage data, including time spent on our platform and pages visited.

1.4 Payment Information:

Billing details and transaction history for subscription or purchase of services.

2. How We Use Your Data We use the collected data for the following purposes: 2.1 To Provide and Improve Our Services:

Personalize your learning experience.
Monitor and analyze platform usage to enhance performance.

2.2 For Communication:

Send updates, notifications, and promotional offers.
Respond to your inquiries or support requests.

2.3 For Compliance and Security:

Ensure compliance with applicable laws and regulations.
Prevent fraudulent or unauthorized activities.

3. Legal Basis for Processing Your Data We process your personal data based on the following legal grounds:

Consent: When you provide explicit consent for specific purposes.
Contractual Necessity: To deliver the services you have requested.
Legal Obligation: To comply with legal and regulatory requirements.
Legitimate Interests: To improve and secure our platform and services.

4. Data Sharing and Disclosure We do not sell or rent your personal data. However, we may share your information with: 4.1 Service Providers:

Third-party vendors who assist in providing services such as payment processing, analytics, or hosting.

4.2 Legal Authorities:

Regulatory bodies or law enforcement agencies as required by law.

4.3 Business Transfers:

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

5. Data Retention We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

6. Your Rights Under GDPR, you have the following rights: 6.1 Access: Request access to your personal data. 6.2 Rectification: Request correction of inaccurate or incomplete data. 6.3 Erasure: Request deletion of your personal data, subject to legal obligations. 6.4 Data Portability: Request transfer of your data to another service provider. 6.5 Objection: Object to data processing based on legitimate interests or direct marketing. 6.6 Withdraw Consent: Withdraw consent for processing where applicable. To exercise your rights, please contact us at info@studynetug.com

7. Data Security We implement robust security measures to protect your data, including:

Encryption of sensitive data.
Regular security audits and updates.
Restricted access to personal data.

8. Cookies and Tracking Technologies Our platform uses cookies and similar technologies to:

Enhance user experience.
Track website usage and improve performance.

You can manage your cookie preferences through your browser settings.

9. Third-Party Links Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal data.

10. Updates to This Privacy Policy We may update this policy from time to time. Any changes will be posted on this page with the updated effective date. Please review the policy periodically.

11. Contact Us If you have any questions or concerns about this Privacy Policy or your personal data, please contact us: Study Net Email: info@studynetug.com Phone: +256414673518

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